We deliver your machine at home in Morocco and around the world, and together we choose a delivery date.
We deliver our machines safely everywhere, and we arrange a precise delivery date with you
The products are delivered to the address specified by the customer on the order form. The consumer is responsible for checking the condition of the packaging of the goods upon delivery and report any damage to the carrier on the delivery , and the company ARCADIA GAMES , within a week
The consumer may, upon request, obtain sending an invoice to the billing address and not the delivery address by validating the option provided for this purpose on the order option. Regarding shipping, we mainly work with Colissimo or DB Schenker and other international carrier for packages greater than 30Kg.
When we do a mailing, you will immediately receive an email informing you
Any anomaly concerning the delivery (damage, missing product compared to the delivery order , damaged package, broken product , must be indicated on the delivery form of handwritten reserves, accompanied by the signature of the client. Consumer must confirm . this problem by sending the carrier within two (2) business days following the date of delivery with acknowledgment of receipt stating such claims , the consumer must send a copy of this letter by fax or mail to:
ARCADIA GAMES
Casablanca
Maroc
Shipping your package
Packages are generally shipped within 2 days of receipt of payment. They are shipped via UPS with a tracking number and delivered without a signature. Packages can also be shipped via UPS Extra and delivered against signature. Please contact us before choosing this delivery method, as it incurs additional costs. Whatever delivery method you choose, we'll send you a link to track your package online.
The shipping costs include the costs of preparation and packaging as well as the shipping costs. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you consolidate all of your items into one order. We cannot combine two orders placed separately and shipping charges apply to each. Your package is shipped at your own risk, but special attention is paid to fragile items.
The dimensions of the boxes are appropriate and your items are properly protected.
